We are currently shipping online orders and plan to continue to do so for the foreseeable future.

Note that as we take all measures to keep our team and facility safe, our fulfillment team is operating on a reduced schedule. Accordingly, we estimate that online orders placed Wednesday or Thursday will ship on the immediately following Monday or Tuesday (orders placed Sunday through Tuesday will ship same week).

 

We will continue to update this page with any new information as it becomes available

 

To our valued JOYÀ customers and community:

As a small business, we take great pride and joy in the community connections we have and our incredible team who works tirelessly to bring you everyday joy. We care deeply about the safety and well-being of each and every one of you — these are at the heart of every decision we make — and we want to let you know how we’re dealing with the ongoing uncertainty surrounding coronavirus (COVID-19) at JOYÀ.

  • We are taking all precautionary measures to help contain the virus, and we are working closely with our operations partners to ensure our teams are taken care of and our products remain protected. 
  • Frequency of both daily cleaning and deep cleaning at our fulfillment facility has been increased.
  • We are closely following guidelines from national health organizations, including the CDC, WHO and Health Canada.

We are committed to making it safe and easy for you to enjoy the nourishing products you love. At this time, please enjoy free shipping on all online orders.

We will continue to communicate with you via our social media channels as the situation evolves and further developments take place. If you have any questions at all, please contact us at hello@joya.ca.

Our thoughts go out to all who have been so dramatically impacted by the situation, both here at home and across the globe. During times of adversity, we learn just how connected we are. Supporting each other through hardship makes a world of a difference.

Thank you so much for your continued support. Stay safe and take care of each other.

Ruth and the JOYÀ family

Ruth Elnekave
Founder & CEO, JOYÀ